Wadhha Ali Al Riyami

STRATEGIC ADMINISTRATION, PROCUREMENT & OPERATIONS

Abu Dhabi

Profile summary

Administration Manager specializing in strategic administration, procurement, and operations with 18 years of experience. Manages vendor relationships, budget planning, facility operations, and process automation while ensuring compliance and risk management. Delivers structured frameworks to optimize costs and support decision-making at senior levels.

Key skills

Professional− Vendor Relationship Management − Procurement & Contracts − Facility Operations Management − Process & System Automation − Policy Development & Implementation − Compliance & Risk Management − Operations Analysis & Improvement
SkillsSLA Management

Professional experience

Manager – Administration ManagerSep 2023 - Present
Arab African International Bank
  • Lead procurement, contracting, and vendor negotiations to optimize costs and service quality
  • Streamlined administrative processes and drove automation initiatives in collaboration with IT
  • Oversee administration operations, including facilities, soft services, warehouse management and Assets Management
  • Monitor budgets and implement cost-control initiatives to align with operational goals
  • Act as key liaison between UAE operations and Egypt HQ to support strategic alignment
  • Ensure compliance with regulatory requirements, including PRO activities and lease management
  • Manage and develop team performance, recruitment, and training initiatives
Manager – General ServicesJan 2015 - Jun 2016
First Abu Dhabi Bank
  • Developed and implemented service request procedures, improving coordination and response times
  • Supported digital transformation initiatives, including the rollout of automated booking systems
  • Led operational strategy execution to enhance service delivery and ensure regulatory compliance
  • Managed stakeholder relationships, including senior leadership, to align services with business needs
  • Supervised in-house and outsourced teams, driving performance, KPIs, and service excellence
  • Negotiated vendor contracts and managed supplier relationships to ensure cost-effective, high-quality delivery
  • Organized corporate events, overseeing logistics, vendors, and client experience
Manager – Records Management & ArchivesJan 2011 - Dec 2014
First Abu Dhabi Bank
  • Developed and implemented records management policies to ensure regulatory compliance and operational alignment
  • Led the design and implementation of a customized document management system in collaboration with vendors and IT
  • Streamlined document workflows by automating scanning, indexing, and retrieval processes to improve efficiency
  • Established standardized filing systems and record-keeping practices across the organization
  • Trained and mentored employees on best practices to enhance accuracy and accessibility of records
Branch ManagerJan 2009 - Dec 2010
First Abu Dhabi Bank
IT Application & Business Solution Group Assistant ManagerMay 2005 - Dec 2009
First Abu Dhabi Bank
Accounting OfficerApr 2000 - Jul 2004
Taweelah A2 Operating Company

Education

Master of Business AdministrationJan 2016
Abu Dhabi University
Bachelor of Information SystemsJan 2004
Ajman University of Science & Technology

Certifications

Certified Purchasing ProfessionalAmerican Purchasing Society2021-01-01T00:00:00.000Z
Certified Professional Purchasing ManagerAmerican Purchasing Society2021-01-01T00:00:00.000Z

Languages

English · Professional

Arabic · Native